Frequently Asked Questions

Claiming a bonus is simple. Click on the "Claim Bonus" button next to any casino offer, and you'll be redirected to the casino's registration page. Complete the sign-up process and make your first deposit. The bonus will be automatically credited to your account according to the casino's terms. Make sure to read the bonus terms and conditions before claiming.

No, you don't need to create an account on BetRoyalHub. We're an information platform that helps you find the best casino offers. When you click on a bonus offer, you'll be redirected to the casino's website where you'll need to create an account with them to claim the bonus.

Most bonuses require a deposit to activate. Welcome bonuses typically match your first deposit (e.g., 100% match bonus means if you deposit £100, you get £100 bonus). Some casinos offer no-deposit bonuses or free spins, but these are less common. Always check the bonus terms to understand what's required.

A wagering requirement is the number of times you must bet your bonus amount before you can withdraw winnings. For example, if you receive a £100 bonus with 30x wagering, you need to wager £3,000 before withdrawing. We prioritize casinos with lower wagering requirements (20x-35x) to give you better value. Always check the terms before claiming.

No, you cannot withdraw bonus funds immediately. You must meet the wagering requirements first. Once you've completed the required wagering, the bonus funds and any winnings become withdrawable. Some casinos also have time limits for completing wagering requirements, so check the terms carefully.

Yes, you can claim bonuses from different casinos. However, each casino typically allows only one welcome bonus per account. After using a welcome bonus, you can take advantage of reload bonuses, free spins, and cashback offers from the same casino or explore bonuses from other casinos we feature.

Different games contribute differently to wagering requirements. Slots typically contribute 100%, while table games like blackjack and roulette often contribute only 10-20%. Some games like live dealer games may not contribute at all. Always check the casino's terms to see which games count and their contribution percentages.

Absolutely. Every casino featured on BetRoyalHub holds a valid UK Gambling Commission license. We only list casinos that meet strict safety and security standards. All casinos use SSL encryption, offer responsible gambling tools, and have proven track records of fair play and timely payouts. We regularly review and update our casino listings.

We verify every casino's license through the UK Gambling Commission's official database. We check that licenses are current, valid, and cover the services offered. We also monitor for any regulatory actions or warnings. Only casinos with active, valid licenses are featured on our platform.

Yes. When you click through to a casino, your information is handled by that casino's secure systems. All UK-licensed casinos use SSL encryption and comply with strict data protection regulations. We recommend reading each casino's privacy policy. For information about how we handle data, see our Privacy Policy.

Withdrawal times vary by casino and payment method. E-wallets like PayPal and Skrill typically process within 24 hours. Bank transfers can take 3-5 business days. We prioritize casinos with fast payout times, and many of our featured casinos process withdrawals within 24-48 hours. Check each casino's terms for specific withdrawal times.

UK casinos accept various payment methods including debit/credit cards (Visa, Mastercard), e-wallets (PayPal, Skrill, Neteller), bank transfers, and prepaid cards. Most casinos also support Apple Pay and Google Pay for quick deposits. All transactions are encrypted and secure. Check each casino's banking page for specific payment options.

Most UK-licensed casinos don't charge withdrawal fees, but some payment providers may charge fees. E-wallets are usually free, while bank transfers may have small fees depending on your bank. Always check the casino's banking terms for specific fee information. We prioritize casinos with no withdrawal fees.

We have strict criteria for featuring casinos. They must hold a valid UK Gambling Commission license, offer fair bonuses with reasonable wagering requirements, have fast payout times, provide excellent customer support, and maintain a good reputation. Our team regularly reviews and tests each casino to ensure they meet our standards.

Yes, we may receive commission from casinos when you sign up through our links. However, this doesn't affect the bonuses you receive or our recommendations. We're committed to providing honest, unbiased information regardless of any affiliate relationships. Our reviews are based on actual testing and player feedback.

While we provide information about casino offers, we don't handle casino accounts or transactions. For issues with bonuses, withdrawals, or casino accounts, you'll need to contact the casino's customer support directly. For questions about our website, you can reach us through our contact information listed in our About page.